Shipping & Delivery

SHIPPING ACROSS EUROPE

We are pleased to offer shipping across Europe. Please note that delivery availability may vary depending on the destination. If we are unable to ship to your location, we will contact you as soon as possible.

FREE SHIPPING

We are happy to provide our customers with great value and service. That’s why we offer free shipping on all orders across Europe.

LOST OR MISSING PACKAGES

BeliPaw is not responsible for orders delivered to an incorrect address provided during checkout. Please make sure your billing and shipping information is correct before completing your order.

If an error is made on our side, we will take full responsibility and arrange a replacement or appropriate solution at no additional cost.

CUSTOMS & DUTIES

For orders shipped within the European Union, customers will generally not be required to pay additional customs duties.

For European destinations outside the EU, additional customs duties, taxes or import fees may apply depending on local regulations. These charges are the responsibility of the customer.

SHIPPING TIME

Estimated delivery time across Europe:

Europe: 5–10 business days

Maximum estimated delivery time: 15 business days.

Please allow an additional 2–5 business days for order processing.

Delivery times are estimates and may occasionally be affected by carrier delays, holidays or customs clearance.

TRACKING INFORMATION

Once your order has been shipped, you will receive an email containing your tracking number so you can follow your delivery.

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”

Tracking information may take 2–5 business days to update after your order has been shipped.

If more than 5 business days have passed and your tracking information is still unavailable, please contact us and we will be happy to assist you.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, products from the same order may occasionally be shipped in separate packages. If this happens, you may receive separate tracking information for each shipment.

If you have any other questions regarding your order or delivery, please contact us and our team will be happy to help.